Hub Support

Find the right help without digging around.

Choose a topic below for product guidance, account help, technical support, and step-by-step help for TradLoop tools.

Getting started

Set up your first replay session, choose a market, and learn the core workflow.

Questions about plans, upgrades, payment problems, or subscription changes.

Manage your profile, login details, account settings, and basic preferences.

Broken pages, chart loading issues, data problems, or anything not working correctly.

Learn how to log trades, tag mistakes, review notes, and build a better journal routine.

Understand performance stats, win rate, P&L, setup patterns, and review metrics.

Use TradLoop AI to ask questions, spot repeated behavior, and find what to practice next.

Track challenge rules, drawdown limits, profit targets, and account progress.

Learn how practice results, risk settings, and account limits should be interpreted.

Submit a ticket with your issue type, email address, subject, and details so support can understand what happened.